Last Updated: October 30, 2025

Welcome to Roxemy. By accessing or using our website, services, or content, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our platform or hiring our services.

1. Introduction

Roxemy (“we,” “our,” or “us”) is a digital agency that provides YouTube growth, lead generation, and revenue optimization services to creators, businesses, and brands. These Terms govern your use of our website and all related services.

2. Acceptance of Terms

By using our services, you agree that you have read, understood, and accepted these Terms. If you do not agree, you must not use our website or services.

3. Services Provided

Roxemy offers a range of digital services, including but not limited to:

YouTube channel optimization and growth strategy

Audience development and lead generation

Paid promotion and ad management

Video SEO and metadata optimization

Branding and revenue consulting

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

4. Client Responsibilities

Clients are responsible for providing accurate information, access credentials (when required), and necessary materials (such as videos, brand assets, or ad content) to complete the service. Failure to provide information on time may delay delivery.

5. Payment Terms

All payments must be made in full before project initiation unless otherwise agreed in writing.

Payments are non-refundable once the service begins, except in cases of service failure or cancellation by Roxemy.

Prices may vary depending on project scope or customization.

6. Delivery & Revisions

Delivery timelines are based on mutual agreement between Roxemy and the client.
Minor revisions are allowed based on the service package. Major changes outside the agreed scope may incur additional charges.

7. Confidentiality

All client information, login credentials, and private data shared with Roxemy are treated as strictly confidential and will not be shared with third parties without consent.

8. Intellectual Property

All content, designs, and materials created by Roxemy remain the property of Roxemy until full payment is received. Upon payment, ownership is transferred to the client unless otherwise stated.

9. Limitation of Liability

Roxemy is not responsible for any loss of revenue, reputation, or data resulting from algorithm updates, third-party platform changes, or misuse of provided materials. Our services aim to improve visibility and growth but do not guarantee specific financial outcomes.

10. Cancellation Policy

Clients may request project cancellation before work starts for a full refund. Once the project begins, refunds are not applicable.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. The revised Terms will be posted on our website with the updated date.

12. Contact Information

For any questions or issues regarding these Terms, please contact us at:
📧 support@roxemy.com

13. Governing Law

These Terms are governed by and construed under the laws of Bangladesh (or your operational jurisdiction, if different).